Reservations

Reservations by phone: 510-232-2200 or www.gingersprings.com
We recommend calling in advance for the times and services that you are interested in. We can make special arrangements for earlier or later hours and groups. If you are a new client, a credit card and/or gift card number is required to reserve your appointment.

Ginger Springs accepts AMERICAN EXPRESS, DISCOVER, VISA & MASTERCARD, personal checks and cash. 

Cancellation Policy

As a courtesy to our clients and therapists, we require 24-hour notice of any date change or cancellation: 24 hour notice. 50% cancellation fee will be charged for insufficient notice. No-shows will be charged 100% for all services and packages.
 

Confirmation Policy

You will receive a reminder about your scheduled appointment.
 

Hours

Gift cards available and are great for all occasions!
 

  (Include area code)

Arriving

Please arrive 15 minutes prior to your scheduled appointment so that you might experience a heated neck cozy and herbal tea or water. We ask that you fill out a client profile at that time.
 

Gratuity

Rates do not include gratuity, which is both appropriate and appreciated. Gratuities are best paid in cash or check to the therapist.
 

Product Return Policy

We honor a 30 day money-back on most opened and unopened products (up to discretion of management)
 

Satisfaction Guaranteed

All of our therapists are licensed and trained to provide Ginger Springs Day Spa signature services. We work as a team for your best experience.